We always accept your return of eligible products. We do not offer exchanges. Items marked "Final Sale" or "Last Call" are not eligible for return. All items returned must be in its original condition in its original packaging with a copy of original invoice enclosed. Items must be returned within allowed timeframe. Items cannot be worn, chemically treated, cut, washed, or altered in any way, including the removal of tags and labels. If exposed to odors, such as cigarette smoke or perfume, items will not be accepted. Please allow 1-2 billing cycles for your return to be processed. You may return any eligible product postmarked within 60 days of the ship date on the invoice. Items received that are not in eligible condition will be returned at your cost, without refund applied.

Maximum Days allowed for Return on ALL eligible Hairdo products is 60 days. Final Sale products are not eligible for returns.

If you have any questions or are unhappy with your purchase, please view our full Return & Exchange Policy here.